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Case Studies

A person touching a transparent screen displaying a smiling face, indicating positive feedback, alongside a neutral and sad face, with five stars illustrated below.
Karnataka Bank – Customer Engagement OS for the bank
November 4 - 2024
Prudential Insurance, Philippines Case Study – Service & Claims Automation
November 4 - 2024
A person reaching out to a digital interface displaying various icons related to technology, such as cloud storage, charts, and gears, with the phrase 'DIGITAL transformation' prominently highlighted.
Bajaj Capital Case Study – Service Automation, C360 & More
November 4 - 2024
Several call center agents wearing headsets while working at their desks, focusing on their tasks. The scene shows individuals engaged in communication, with a blurred view of the person on the left.
SimpleCRM’s solution implemented in Bally’s Casino
April 18 - 2023
Two people discussing a report with colorful bar graphs displayed on a laptop screen, while papers and a coffee cup are on the table.
Union Assurance Chose SimpleCRM For Lead Management Optimisation
April 16 - 2023
Several call center agents wearing headsets while working at their desks, focusing on their tasks. The scene shows individuals engaged in communication, with a blurred view of the person on the left.
Ceylinco Life Cements Customer Relationships With SimpleCRM
April 15 - 2023
A humanoid robotic hand shakes hands with a human hand in a dimly lit environment with a gradient background, symbolizing cooperation between humans and technology.
SimpleCRM Introduces Claims Chatbot For Insurance Industry
April 14 - 2023
Several call center agents wearing headsets while working at their desks, focusing on their tasks. The scene shows individuals engaged in communication, with a blurred view of the person on the left.
SimpleCRM Helps ICC-CCS To Deliver Superior Customer Service
April 13 - 2023
A humanoid robotic hand shakes hands with a human hand in a dimly lit environment with a gradient background, symbolizing cooperation between humans and technology.
SimpleCRM chatbot helped in improving customer experience
April 12 - 2023
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