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Email: sales@simple.works
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Email: sales@simple.works
Request A Demo
Empower Your Business with an AI-powered, Omnichannel Customer Experience Platform
Distinguished by its unwavering reliability, our CRM platform emerges as the ideal solution to enhance your customers' experience.
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Transforming Customer Experience
Discover how our solutions can enhance your customer experience
What We Do for You
Embark on a seamless CRM journey with SimpleCRM, a state-of-the-art AI-powered platform enhanced by GPT technology, that digitizes and analyzes every customer interaction, ensuring a streamlined experience from start to finish. Our low-code solutions provide rapid scalability, catering to your specific requirements and enabling effortless customer engagement at every touchpoint.
What We Do
End-to-End Customer Engagement Platform Powered by AI
TARGET
Prospect
Communicate, Inform, Create Awareness
CONVERT
Customer
Sell Through Multiple Channels
ENGAGE
Repeat Customer
Observe, Inquire, Interact, Connect
SERVICE
Loyal Customer
Measure, Analyze, Re-Connect, Retain
DELIGHT
Brand Evangelist
Exceed Expectations, Build Rapport, Leverage
Solution-Oriented Strategies Driving Profitable Outcomes
SOLUTION SUITE
Sales Cloud
Service-Cloud
Service Cloud
Marketing-Cloud
Marketing Cloud
NLP Chatbots
Digital Customer Onboarding
Loyalty-Management
Loyalty Management
SOLUTION SUITE
Enterprises Benefitting from Our Cutting-Edge Solutions
bajaj
Union Assurance
dhofa-insurance
Axa
Abans
Alti Green
ST
Sushrut Hospital
Ballys
Industry-Tailored Solutions : Flexibility and Scalability Combined
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Banking and Financial Services
Our banking solutions address industry-specific needs, ensuring high-performance and delivering unmatched client value.
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Insurance
Effortlessly manage leads, contacts, and accounts within insurance. Our solutions remove friction and optimize productivity for better outcomes.
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Retail and Logistics
Enhance field sales and service through our mobile apps, specifically designed for retail and logistic operations, boosting productivity.
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Healthcare
Our healthcare solution streamlines patient relationship management, unifying fragmented data for a personalized and efficient care approach.
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Education
Streamline student onboarding and fees processing with user-friendly tools to render administrative tasks seamless and efficient.
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Other Industries
Leverage our no-code/low-code platform, offering a suite of solutions specifically tailored to meet your organization's distinct needs.
Banking and Financial Services
Insurance
Retail and Logistics
Healthcare
Healthcare
Education
Other Sectors
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10 years
CRM Industry Experience
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300+
Successful CRM Implementations
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13 countries
Global Delivery Capability
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125+
Certified Domain Experts
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365 24/7
Always Ready Service Desk
Customer Testimonials
Our clients’ experiences speak volumes
Lilian Nguyo
CX Manager - Prudential Life Assurance Kenya Limited
"The CRM implementation by SimpleCRM has transformed our customer support operations. The discovery and consulting by SimpleCRM provided us with a CRM solution perfectly tailored to our needs. The solution has transformed how we engage our customers, how we receive and analyze their feedback and how we view insights and trends. The integrations with our existing systems were seamless and have significantly simplified our processes giving us 360 view of our customer. We are extremely satisfied with the outcomes and excited for the next phases of our CRM journey with SimpleCRM."
Vindhya Wijegunawardane
Head of Customer Experience - HNB
“We assessed SimpleWork’s speed of delivery, commitment, and advanced tech capabilities & have found them a best fit for us in terms of the comprehensive nature of the SimpleCRM product line they offer, local reference-able customers and a highly experienced & responsive team.”
Bajaj
Aabhinna Suresh Khare
Chief Marketing & Digital Officer - Bajaj Capital
“SimpleCRM team exhibited a solid understanding of the challenges faced by BFSI segment.Their focus on customer requirements is helping us in our digital transformation journey and transition from multiple discrete sales & services systems to a single end-to-end platform.”
ICC
Cyrus Mody
Assistant Director - ICC - CCS
“SimpleCRM has enabled us to integrate a number of our processes into one customised CRM bundle, which allows us to seamlessly work off one system. This has had a direct impact on enhancing performance and output.”
Tony McMillian
GM Gaming Operations - Bally's Casino
“Bally’s core database had been incomplete and disjointed to the point where we were spending twice the amount of time and effort to source the information. SimpleCRM has provided Bally’s Operational Management the perfect tool to offer our customers what they really want and not what we think they want.’’
Clement Fernandopulle
Head of IT - Fairfirst Insurance
“We are confident that Machan (Chatbot) will significantly change how we operate and this is the first of many new process improvements to kick in.”
Ruwan Bakmedeniya
General Manager, IT
“We selected SimpleCRM as a Lead Management Solution for rollout to 4,000+ Life Advisors. After evaluating several competing products, we found SimpleCRM to be the best fit for us in terms of comprehensiveness, flexibility and pricing of the product.”
Bhaskaran N Officer
Executive Education - IIM Ahmedabad
“SimpleCRM helps us manage our high-impact, 200+ MDP programs around the year. The team has impressed us with their deep understanding of our requirements and proactive solutioning.”
Recent Blog Releases
View All
Boosting CRM Impact via GPT
Last Updated: July 28th 2023
Businesses today grapple with overwhelming data volumes, unpredictable markets, and shifting consumer preferences...
Read More
AI and the Evolution of Customer Experience
Last Updated: August 28th 2023
Traditional CRM systems, while pivotal, have long struggled with issues like data lags, tedious manual operations, and restricted personalization...
Read More
Digitization is imperative for Financial Sector in Asia
Last Updated: January 30th 2023
In the Financial Services sector, the level and effectiveness of products & services offered, along with strong branding, are the most important aspects of attracting...
Read More
Get In Touch With Us
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Email:sales@simple.works
Request A Demo
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