Leading CRM Software: Cloud-Based CRM & SaaS Platform for Enhanced Customer Experience

Customer Testimonials

What Our Clients Say About SimpleWorks

Aabhinna Suresh Khare
Chief Marketing & Digital Officer - Bajaj Capital

"SimpleWorks understands exactly what financial companies like ours need. Their solution helped us consolidate multiple systems into one, simplifying our processes significantly and supporting our regulatory compliance requirements. Highly recommended."

Vindhya Wijegunawardane
Head of Customer Experience - HNB

“We assessed SimpleWork’s speed of delivery, commitment, and advanced tech capabilities & have found them a best fit for us in terms of the comprehensive nature of the SimpleCRM product line they offer, local reference-able customers and a highly experienced & responsive team.”

Bharat B
Senior Manager - Karnataka Bank

"We have successfully gone live according to milestones and the project plan. The project was launched with the objective of streamlining customer management, support, service management, lead management at the contact center, and marketing processes. We are pleased that the project has been well supported by the SimpleCRM team."

Lilian Nguyo
CX Manager - Prudential Life Assurance Kenya Limited

"The CRM implementation by SimpleCRM has transformed our customer support operations. The discovery and consulting by SimpleCRM provided us with a CRM solution perfectly tailored to our needs. The solution has transformed how we engage our customers, how we receive and analyze their feedback and how we view insights and trends. The integrations with our existing systems were seamless and have significantly simplified our processes giving us 360 view of our customer. We are extremely satisfied with the outcomes and excited for the next phases of our CRM journey with SimpleCRM."

Cyrus Mody
Assistant Director - ICC - CCS

“SimpleCRM has enabled us to integrate a number of our processes into one customised CRM bundle, which allows us to seamlessly work off one system. This has had a direct impact on enhancing performance and output.”

Tony McMillian
GM Gaming Operations - Bally's Casino

“Bally’s core database had been incomplete and disjointed to the point where we were spending twice the amount of time and effort to source the information. SimpleCRM has provided Bally’s Operational Management the perfect tool to offer our customers what they really want and not what we think they want.’’

Clement Fernandopulle
Head of IT - Fairfirst Insurance

“We are confident that Machan (Chatbot) will significantly change how we operate and this is the first of many new process improvements to kick in.”

Ruwan Bakmedeniya
General Manager, IT

“We selected SimpleCRM as a Lead Management Solution for rollout to 4,000+ Life Advisors. After evaluating several competing products, we found SimpleCRM to be the best fit for us in terms of comprehensiveness, flexibility and pricing of the product.”

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