Email: sales@simple.works
R-YaBot integrates effortlessly with your existing CRM, knowledge management, and support platforms, providing a unified solution that works across all channels. Whether it’s handling customer support inquiries, managing knowledge bases, or delivering insights to your service agents, R-YaBot works smoothly to enhance your existing workflows.
What is R-YaBot?
R-YaBot is SimpleWorks' generative AI copilot built on retrieval-augmented generation (RAG) technology. It ingests enterprise documents and databases, delivers grounded answers to agents and customers, and supports multilingual conversation across banking, insurance, healthcare, and other regulated sectors.
How is R-YaBot different from a standard chatbot?
Standard chatbots rely on scripted flows or untethered LLMs and often hallucinate. R-YaBot uses RAG to retrieve answers only from verified enterprise sources like your CRM, policy documents, and knowledge base, so responses are accurate, traceable, and compliant.
What are the R-YaBot editions and pricing tiers?
R-YaBot comes in three editions: Essentials (50 documents, 10,000 queries/month, 20 users) for SMBs, Enterprise (500 documents, 500,000 queries/month, 500 users) with advanced GPT models and API support, and Ultimate with unlimited users, documents, queries, Gen-AI agents, URL scraping, and full customization.
Does R-YaBot support multiple languages?
Yes. R-YaBot handles multilingual conversations natively and supports regional Indian languages, English, Arabic, and other global languages, making it suitable for customer-facing deployments across Asia, the Middle East, and Africa.
How does R-YaBot protect sensitive data?
R-YaBot uses retrieval-augmented generation without fine-tuning on customer data and does not store sensitive information within the chat system itself. It supports on-premise and private cloud deployment, role-based access, and enterprise-grade encryption for regulated industries.
Can R-YaBot be deployed on-premise?
Yes. R-YaBot supports cloud, private cloud (AWS, GCP, Azure), and on-premise deployment. Banks and insurers with strict data residency requirements typically choose on-premise or sovereign cloud deployment.