SimpleCRM Blog

Where Autonomy Delivers Real Business Impact: How Banks and NBFCs Win When Workflows Move Without Friction

Last Updated: December 24 2025

Every bank and NBFC in India is chasing the same outcome. Faster onboarding. Lower delinquencies.

Top AI-Powered CRM Platforms for BFSI in 2026

Last Updated: December 18 2025

In banking, financial services, and insurance, CRM platforms have quietly taken on a much bigger role..

The Rise of Agentic AI in Indian Banking & NBFCs

Last Updated: December 16 2025

Indian banking has always been defined by scale. Crores of customers. Lakhs of field agents.

Agentic AI and the Bank of the Future: Surviving the 0.04 Second Compliance Revolution

Last Updated: December 8 2025

Agentic AI and the Bank of the Future: Surviving the 0.04 Second Compliance Revolution

The Age of the Digital Employee: Why Indian Banks Are Hiring AI Agents, Not Just Chatbots

Last Updated: December 2 2025

The era of the old chatbot is over. You know the ones, they apologize many times but do nothing..

The Best Banking CRM: Your 2025 Guide to Customer Excellence

Last Updated: November 30 2025

After spending over twenty years knee-deep in CRM implementations, I have noticed something fascinating...

CRM in Banking: Why Your Institution Can’t Afford to Ignore This Anymore

Last Updated: November 24 2025

Let me tell you something I learned after two decades in the CRM trenches: Banking without a proper customer relationship...

What is Model Context Protocol, and What Can We Do With It and Our CRM

Last Updated: November 18 2025

You have a powerful CRM. It’s the central “memory” for your entire organization, holding every client detail, sales opportunity, and service ticket...

The Echo of a Handshake

Last Updated: October 24 2025

Do you remember the first one? Not the first sale. Not the first invoice or the first time the numbers looked good on a spreadsheet...

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