Discover How Our Digital Customer Onboarding Solution Can Benefit You

Streamline your customer onboarding journey with SimpleCRM's comprehensive eKYC (Know Your Customer) solution. Our AI-powered solution includes liveness detection, facial recognition, document verification, OCR scanning and more, making it a modern, time-saving, and cost-effective alternative to traditional paper-based KYC processes. Our eKYC solution seamlessly integrates with enterprise solutions like CRM, Core Banking Systems, Core Insurance Platforms and more, ensuring a smooth onboarding experience for both new and existing customers.

Digital Customer Onboarding Includes
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Cognitive Capabilities
Our Digital Account Opening Chatbot uses advanced NLP for language comprehension, sentiment detection, and multi-language support, tailored to your organization's needs.
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Authentication
Leverage OCR technology for capture and verification of images, documents, and handwritten text with API-based integration, for document storage and retrieval.
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Enterprise Capabilities
Our eKYC solution integrates effortlessly with Payment Gateways, AML, core systems and more. Added biometric device integration ensures superior customer validation.
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Secure Architecture
Prioritize data security and system stability with our unified platform. By managing client-server endpoints cohesively and employing AES 256 encryption, we safeguard your data.
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Accessibility Options
Empower your sales team with our Sales Cloud. Seamlessly pick up pending processes via our mobile app or let customers self-serve via chatbot, ensuring a smooth journey.
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Deploy Anywhere
Deploy our KYC Wizard, ensuring versatile integrations and scalability. Compatible with platforms like websites and mobile apps, it's adaptable to evolving business dynamics.

eKYC & Digital On-boarding of Customers

Wizard Based Account Opening
Access Digital Account Opening application from any device, without any configuration required on the client end. Deploy it on websites and mobile devices, and push application details to core or 3rd party systems directly. Our solution is responsive and accessible from any platform, supporting multi-lingual capabilities for easy customer adoption.
Portability
Experience seamless deployment and accessibility of our digital account opening solution across websites and mobile devices. With zero configuration requirements, the application details can be pushed directly to core systems or 3rd party systems as and when needed. Our application is highly responsive and can be accessed from any device and platform. Plus, it supports multi-lingual capabilities, ensuring ease of adoption and accessibility for customers.
Advanced Liveness Detection with AI
While capturing the applicant's picture, our solution employs AI-based liveness detection to ensure that the applicant is live and prevent fraudulent applications where static pictures are uploaded instead of live ones. The solution detects changes in the applicant's expression, such as blinking or smiling, to confirm their liveliness. Additionally, our eKYC solution is powered by AI-based face recognition, which verifies that the profile picture of the applicant matches the photos on the submitted documents, ensuring the authenticity of the applicant's identity.
Enhanced Security with OCR-Enabled Fraud Detection using AI
To streamline the account opening process and reduce the reliance on paper, our solution incorporates optical character recognition (OCR) technology. OCR reads the text in submitted documents, whether they are handwritten or printed, and converts them into a digital format. This eliminates the need for manual data entry and accelerates the application process. Additionally, our solution is equipped with AI-based Vision, which can verify the authenticity of ID cards and automatically detect suspicious documents.
Multiple Products Support
Streamline the paperless account opening process with our OCR technology that converts handwritten or printed text in submitted documents into a digital format, eliminating the need for manual data entry. Our Vision AI verifies the authenticity of submitted ID cards and can automatically flag suspicious documents, making the process more secure and efficient.
Video KYC
Video-based KYC is an alternative, consent-based method approved by regulators to establish a customer's identity for digital onboarding. Our Video KYC solution meets regulatory requirements and features secure video-archiving for later retrieval. The Video KYC module can also serve as a customer service add-on to chat-based solutions. In addition, our Video KYC solution allows customers to deploy it on their premises, as well as access it on the cloud, in accordance with regulatory guidelines.
Enhanced Document Capture and Geo-Tagging
Our eKYC solution includes an IP-based Geo-Tagging feature that captures the customer's current location during the on-boarding process. The solution also supports the capture and upload of any required documents for the KYC process and intelligently extracts details using OCR capabilities. It can also easily integrate with third-party systems such as AML, Blacklist DB, CIBIL, Credit Decisioning Systems, CBS, and more.
Key Benefits
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